hank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently throughout the United Arab Emirates.

1. Shipping Coverage

We currently deliver to all seven Emirates of the UAE:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Ras Al Khaimah
• Fujairah
• Umm Al Quwain

2. Order Processing

• Orders are processed within 1-2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During promotional periods, processing times may be slightly longer.

3. Delivery Timeframes

Estimated delivery times are:

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.

4. Shipping Charges

• Free shipping may be offered on selected products or promotional campaigns.
• Standard shipping charges, if applicable, will be displayed at checkout before payment.
• Any additional delivery fees for remote locations will be communicated before order confirmation.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) so you can monitor your shipment status. Tracking transparency is considered a key consumer expectation in UAE e-commerce.

6. Cash on Delivery (COD)

We may offer Cash on Delivery (COD) for eligible orders within the UAE. Additional COD charges may apply and will be displayed during checkout.

7. Delivery Attempts

• Our courier partners may attempt delivery multiple times.
• If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the order, additional shipping charges may apply for re-delivery.

8. Incorrect Address Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

9. Damaged or Missing Items

If your order arrives damaged or if items are missing:

1. Contact us within 48 hours of receiving the package.
2. Provide your order number and clear photos of the package and products.
3. We will investigate and provide a suitable resolution.

10. Delayed Deliveries

While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding.

11. Consumer Rights

Our shipping practices comply with applicable UAE consumer protection and e-commerce regulations. Customers are entitled to clear information regarding delivery terms, pricing, and order fulfillment.

12. Contact Us

For shipping-related inquiries, please contact:

Email: jashwantrajput50@gmail.com.